Customer Testimonials

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Google Jul 30, 2020
 

Great customer service, from the moment I walked in every single employee make me feel comfortable, excellent detail service, after a really bad experience I had at the chapel Hills location in Colorado Springs, they took care of all my needs without hesitation.

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Yelp Jul 25, 2020
 

The best Hyundai customer service in Colorado! I used to go to a different dealer to get my car services since it was down the street from where I lived but ended up trying McDonald since I wasn't happy with their service. I'm glad I found it! I don't mind the 25 minute drive since I always get great service. Ryan is great and is always happy to answer any questions.

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DealerRater Jul 20, 2020
 

They worked so well with me. Doe Snyder was awesome. I was in and out quickly with my new car! They set up the appointments for the armor coat for me and my first oil change. I was shown how everything worked and was even called after I had the car a few days to see if I had any questions. You can't beat that.

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Google Jul 20, 2020
 

**UpdateI finally spoke to Keith (Service Manager) and after talking to him I felt that he understood my issue with the fees they charge. He took the time to listen and went above my request to refund the disposal fee but refunded my entire bill for the different quotes and miscommunications. Thank you Keith for understanding and making this situation better than right you've earned a customer.I am extremely disappointed. I took my car in for a to have the check engine light checked for a 7:30 am appointment and was told that they wont get to it til later ...

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Google Jul 18, 2020
 

Madisyn went above and beyond dealing with the after market warranty company.

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Google Jul 16, 2020
 
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Yelp Jul 16, 2020
 

I recently bought a Santa Fe for my daughter from Robert Stallard. From the first visit through the closing I found Robert to be courteous, friendly and totally professional.  He went above and beyond to help me with a good interest rate and with explaining the specifics of buying a Hyundai. He then walked my daughter through all aspects of the car including vehicle care, driving tips and all of the bells and whistles I frankly don't understand.  He has followed up with me several times since;  this in my opinion embodies service after the sale. Robert is an ...

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Google Jul 14, 2020
 
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Google Jul 13, 2020
 

I came to McDonald Hyundai for an oil change for my 2018 Ionic. As I would wait, I brought my bicycle with me. Unfortunately I crashed, hurting my chin and arm. I was helped by passers by, and attendants at a gas station. When I was a bit better I phoned McDonald Hyundai to tell the I hoped they were done and that is been injured. They told me to return, and they met me with first aid, a washed vehicle, and they put my bike back in the car. My experience, although bloody and unpleasant on one hand, reinforced my ...

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DealerRater Jul 9, 2020
 

Negotiated by phone including two trades, made it easy signing documents outdoors, just one person fully sanitized the car, which had been stored empty many days. Great service, peace of mind. Knowledgeable staff.

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