I am at the early stages of my car search. I have been a Honda driver for years and have heard good things about the Hyundai brand. Brandon West took the time to explain the benefits of owning a Hyundai and allowed me the chance to drive different models. While I initially figured that I would be interested in a pre-owned auto, Brandon took the time to show me a new and explained the potential cost benefits. While I was not ready to purchase, Brandon and McDonald Hyundai will definitely be my first and only stop when it's time to purchase my next car. Thanks
I bought my first 2012 Hyundai Santa Fe from Suzanne Dumont. Today I bought my second from her a brand new 2019 Santa Fe and I love it. Susanne, Derek and Spencer made buying the car a lot less stressful, now I just have to learn everything on my new car. Susanne is taking time to teach me, she even helped me put my baby car seat in my new car from my old one. I highly recommend this dealship and Keith in sales management is great, he will listen to your problems and help you...The only disappointment is the rear view mirror dies not have the garage door option you have to purchase a new mirror, and it’s pretty expensive, but everything else was easy!!
Love the outstanding customer service here! They appreciate your business!
I had a car accident and totaled my car. Shopped with Suzanne online until today and managed to go out and test drive. Bought a new car in no time at all. This place was awsome. The entire experience was so easy and Suzanne is just awsome to work with. Very knowledgeable about her product and a lovely person. I defintely would recommend to anyone looking for a car. You wont be dissappointed.
My wife and I have been very pleased to have the services of Brandon West to introduce us to and help us decide on the lease of a Genesis G90. With an impressive appreciation of the Genesis line and a professional, friendly and courteous manner he easily responded to our concerns and questions on making our first lease of a luxury vehicle. Addressing several follow-up questions we were also very impressed by the polite efforts made by the McDonald staff to insure we had a good understanding of our lease. Likewise we would to compliment Brandon for the excellent turn over process explaining the impressive technical aspects of G90. As we concluded the process we felt like we were a part of the McDonald family and came away confident in our decision and future support.
Was just shopping around
McDonald Hyundai on S. Broadway is an amazing dealership. We went there after finding a vehicle online that we were interested in. From the minute we walked through the doors we feel very welcomed. They greeted us immediately and offer us something to drink multiple times throughout the day. Their customer service is through the roof excellent!! We worked with Brandon, he is a very educated young sales consultant who knows his job. He told us all the information that we wanted to know about the vehicle we were interested in. He went above and beyond to make sure we left happy. Derek, the sales manager, wanted to try and get us a better rate then what we had came in with, so we told him that we were interested in seeing what he could do for us. Two hours later he came back with what he could do. Although it was a good deal we decided to go back to our bank. We did not mind the extra time because you can not expect to just walk into a dealership and have everything done within an hour or so. Our final shout out is for Spencer in the Finance dept. He was very informative about the different plans they had and costs of each. What a wonderful team they have at McDonald Hyundai. We will be recommending them to all our friends and when we are in the market for another vehicle, they will be our choice!!!!
Great car buying experience from start to finish. Real customer service oriented team at McDonald Hyundai
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