Meet Our Staff
Suzanne Dumont
Sales Consultant
Brandon West
Sales Consultant
Spencer Armijo
Finance Manager
Micah Levy
Sales Consultant
John Francis O'Hanlon
Finance Manager
Kyle McMillen
Sales Consultant
Doe Snyder
Sales Consultant
Gary Clayton
Sales Consultant
Derek Ballew
Sales Manager
Ken McMillen
Sales Manager
Ray Alderette
General Sales Manager
Payton Ballew
Sales Consultant
Allona Lucero
Sales Consultant
Jay Centeno
Service Advisor
Daniele Valeriani
Service Advisor
Dave Kuczek
Sales Consultant
Alex Angels
Sales Consultant
Haley Ballew
Sales Consultant
Vincent Heu
Sales Consultant
Shay Pratt
Parts Manager
Keith Florian
Service Manager
Paul Kennedy
Service Advisor
AJ Randazzo
Service Advisor
Donovan Lindstrom
Lot Technician
Kimberly Soto
Sales Consultant
Suzanne Dumont
Sales Consultant
Oct 05, 2022
We had an amazing experience working with Suzanne at
We had an amazing experience working with Suzanne at McDonald Hyundai on our Ionic 5 purchase.
Sep 23, 2022
We are totally enjoying our 2022 Tucson.
We are totally enjoying our 2022 Tucson. Suzanne Dumont was patient, professional and very knowledgeable about the cars. Her most important asset is that she listens! We appreciated the opportunity to work with her and highly recommend her!
Sep 22, 2022
Suzanne Dumont is the best!
Suzanne Dumont is the best! I bought a new 2022 Tucson. Always good service on my previous car, a 2011 Sonata. This dealership goes the extra mile for me every time I take my vehicle in. So good in fact, that I wanted to stay with this particular dealership for my new vehicle so I stayed in the Hyundai line.
Sep 21, 2022
Love our Palisade.
Love our Palisade. Sales process was quick and easy. Suzanne was fantastic! Got us exactly what we were looking for. Couldn't be happier.
Aug 30, 2022
This dealership is built on fraud, lies, and deception.
This dealership is built on fraud, lies, and deception. We were buying a car in the shortage crunch and knew there was no bargaining on the price. We didn't haggle. We were happy to pay MSRP and in cash. Once the car came in, our agreed upon price and terms were reneged. They added options to the car that were not asked for and worse, they said we couldn't pay cash and HAD TO FINANCE through them. They changed the terms and said we had to carrying a note with them for a minimum of 6 months! Who does this? Liars and cheats - that's who. We immediately purchased a car from a different dealership, and when I called to tell them why, they hung up on me. They said that this was what they wanted, and we were lucky they weren't charging a premium over the MSRP. They thought they had us over a barrel because we were to pick up the car the next day. Do not go to this dealership. They value engorged profit above integrity, truth, and honesty. Suzanne Dumont, in particular, was the initiator of this ruse. She has great reviews, but do not believe them. She saw only one thing - more money for her - and stuck to her guns - even hanging up on me when I expressed (without raising my voice) disappointment with the way we were treated. Save yourself grief and money. Go buy your car elsewhere.
Brandon West
Sales Consultant
Sep 16, 2022
Excellent customer service highly recommend feel like the
Excellent customer service highly recommend feel like the whole experience was very easy and very respectful
Sep 07, 2022
Had a great experience purchasing my new GV80.
Had a great experience purchasing my new GV80. Brandon was very knowledgeable and professional. He made the purchase a great experience.
Aug 16, 2022
I could not be more pleased with the service I received
I could not be more pleased with the service I received and McDonald auto group and Brandon West specifically. Their follow up and attention to all details was awesome!
Aug 14, 2022
Was looking for an electric car and given market
Was looking for an electric car and given market conditions, couldn’t find one anywhere. Walked into Hyundai and Brandon took great care of me! Found a Kona and very pleased with performance. In and out with car in 2 hours! Best car buying experience I’ve had in decades. Much better than any Ford dealer who consistently take 5+ hours to close a deal. Never going back to Ford again. Hyundai truly respects their customers.
Jul 17, 2022
Brandon was fantastic.
Brandon was fantastic. They were willing to sell me an Ioniq *at* MSRP when a lot of other dealers were marking up/gouging due to market conditions, with no surprises/etc once I got to the dealer. Everything was low-pressure, chill and exactly as expected. Because of the quick turnaround of the sale, we had our kid with us and they even let her help herself to their employee lunch, which made a HUGE difference for her, and let us get through the paperwork super fast. You seriously can't go wrong with Brandon or McDonald Hyundai.
Spencer Armijo
Finance Manager
Sep 23, 2022
Great experience buying a new vehicle.
Great experience buying a new vehicle. The buying process went smooth. I would work with them again.
Sep 21, 2022
Love our Palisade.
Love our Palisade. Sales process was quick and easy. Suzanne was fantastic! Got us exactly what we were looking for. Couldn't be happier.
Sep 07, 2022
Had a great experience purchasing my new GV80.
Had a great experience purchasing my new GV80. Brandon was very knowledgeable and professional. He made the purchase a great experience.
Sep 05, 2022
We had a great experience buying our Tucson from Micah at
We had a great experience buying our Tucson from Micah at McDonald Hyundai. He was honest and upfront regarding the cost. No presure at all on upgrades dealers like to add in at the time of final sale. If we did not want it he said ok and moved on. It was truly a stressfree car buying experience, We would recommend McDonald Hyundai.
Sep 05, 2022
Payton was extremely knowledgeable about the Hyundai
Payton was extremely knowledgeable about the Hyundai vehicles, specifically the 2023 Palisade that we were interested in. He was super patient and walked us through all of the vehicle settings and customizations. We love our new Palisade and really enjoyed our experience at McDonald Hyundai.
Micah Levy
Sales Consultant
Sep 09, 2022
A very good experience at McDonald Hyundai.
A very good experience at McDonald Hyundai. Our salesman, Micah introduced the Hybrid Tucson, provided detailed but clearly communicated information. I experienced no sense of sales pressure, just a willingness to help us evaluate our options. Very very satisfied with all aspects of the service.
Sep 05, 2022
We had a great experience buying our Tucson from Micah at
We had a great experience buying our Tucson from Micah at McDonald Hyundai. He was honest and upfront regarding the cost. No presure at all on upgrades dealers like to add in at the time of final sale. If we did not want it he said ok and moved on. It was truly a stressfree car buying experience, We would recommend McDonald Hyundai.
Sep 05, 2022
Micah Levy is the kindest, smartest and most honest
Micah Levy is the kindest, smartest and most honest salesperson! Go see him you will not be disappointed! The Hyundai brand is in safe hands with him!
Aug 18, 2022
Made the car leasing process super easy and flexible to
Made the car leasing process super easy and flexible to my needs! Would definitely recommend!
Jun 30, 2022
Micah was a pleasure to work with when I bought my
Micah was a pleasure to work with when I bought my Genesis. He was honest and a good communicator who responded quickly to my questions. Will definitely work with him again next time I am in the market for a new vehicle!
John Francis O'Hanlon
Finance Manager
Oct 05, 2022
We had an amazing experience working with Suzanne at
We had an amazing experience working with Suzanne at McDonald Hyundai on our Ionic 5 purchase.
Sep 14, 2022
My boyfriend and I had a great experience buying our
My boyfriend and I had a great experience buying our Tucson from Peyton. He made sure to keep us in the loop on incoming inventory so we were able to get the model and color we wanted. We loved that they did not charge a dealer markup like we were seeing from other dealerships. Peyton and John Francis made both the purchasing and financing quick and easy. Highly recommend McDonald Hyundai.
Sep 11, 2022
Great service, Fair pricing,friendly, Good communications
Great service, Fair pricing,friendly, Good communications before and after purchase.Financial communications and explanations were easy to understand.salesman spent a lot of time demonstrating all the exciting new components we were unfamiliar with. Thanks for a good experience, McDonald Hyundai!😎
Jun 30, 2022
My wife and I were looking at the Tucson, and Kim was
My wife and I were looking at the Tucson, and Kim was entirely helpful, no efforts at upselling, and knowledgeable about the features of the car. When we decided to buy, her manager checked in with us and the finance guy was great. We were presented with a freshly washed car, a full tank of gas, and business cards from the above with an invitation to call with questions or concerns.
Jun 17, 2022
Macdonald sold us an Ioniq 5 electric vehicle at MSRP
Macdonald sold us an Ioniq 5 electric vehicle at MSRP when many other dealers in the region are charging "market adjustments". For that reason alone, they deserve your business. They were straightforward and honest throughout the entire process and I would recommend them to anyone. Brandon our sales rep was a pleasure to work with.
Kyle McMillen
Sales Consultant
Aug 29, 2022
We bought a Tucson from Kyle at McDonald Hyundai.
We bought a Tucson from Kyle at McDonald Hyundai. It was by far the best car buying experience we have ever had! Kyle was straightforward, kept his word, and even found us the exact hybrid model we were hoping to get in less than a week! The buying process was quick and painless. Highly recommend this dealer. Ask for Kyle.
Jun 16, 2022
Flew in from another state to pick up a Certified
Flew in from another state to pick up a Certified Pre-Owned 2021 Ioniq with 8432 miles. We already own a 2022 Ioniq and loved it so much we wanted a second one. Talking with the sales person Kyle McMillen on the phone, he told us that this vehicle was a retired service loaner. We were picked up at the airport and taken to the dealership to make the purchase. Our sales person was not there so someone else handled the paperwork. No Problem. Were told that the sales person needed to sign off on the paperwork later and they would email me all the documents the next day. Friday. (I had to ask for the paperwork a week later). Upon loading the vehicle for our return home I notice there is a trailer hitch installed. When I inquire about that they say "our mistake, yeah this car is actually a lease return". Red flag for me. Paperwork is done. We are now driving home. Spend the night in Glenwood Springs. Next morning it is lightly snowing and forecast for a bunch of snow. We continue to not get stuck. Driving the car on the open road home we notice that the car is pulling to the right. We have not hit anything or taken it off road or anything of the sort. All smooth roads. After getting home we make contact with the Kyle at the dealership to inform of the pulling to the right. Vehicle needed an alignment. Also there were missing body parts underneath due to the trailer hitch install. He immediately referred us to his brother Kenneth McMillen the sales manager. I shared my concern about the alignment and the issue of a trailer hitch being installed. Kenneth made my point of concern perfectly by stating "there is no way of knowing if anything was towed with the car". Thank you Captain Obvious. Kenneth informs me to take the car to an alignment shop and get an alignment. Then tells me to let him know how he can help. I get the alignment and let him know he can help by covering the $130 cost and sending me the missing factory installed underbody parts. All this to a Certified Pre-Owned vehicle that passed their 173 point inspection. Kenneth informs me the dealership would go out of business by fixing all the pre-owned vehicles and then does not reply back. Paid full asking price of a vehicle that was supposed to be a retired service loaner. Passed their 173 point inspection but still needed an alignment and has missing under body parts and a trailer hitch. I feel that this dealership cannot be trusted. Wanted to warn others to beware. Clearly by living out of state I will never do business with this dealership again but that would be the same for me if I lived around the corner from them. On a side note it has been almost a month and they have still not given me the title. Wonder if there is a problem with that.
Oct 18, 2021
Our sales associate Kyle and his business manager were...
Our sales associate Kyle and his business manager were outstanding! Went to 4 other dealerships prior to purchasing our Hyundai Tucson from them it was a breath of fresh air just being able to buy a car during this chaotic time. The OTHER local dealerships lied to us, tried to take more money from us, we’re unprofessional, the list was endless. McDonald Hyundai HELPED us! Kyle was a breath of fresh air! Helped us find a car, gave us the price, didn’t tell us we could only have it if we paid $6000 over MSRP, didn’t try to change the rate we were quoted after we agreed to buying our car and running our credit, didn’t tell us that if we didn’t change our trim package we would drop on the list. Thank god we didn't settle with Arapahoe Hyundai because McDonald Hyundai is a 1000x better customer dealership.
Aug 26, 2021
Kyle made the process incredibly easy, communication was...
Kyle made the process incredibly easy, communication was on point, and efficient. I always thought buying a car was going to be intimidating… not with Kyle at McDonald Hyundai. The staff was friendly and easy to talk to, it never felt like I was being pushed into a “sale”. I wish all dealerships treated people this way!
Jul 22, 2021
I can't say enough about Kyle McMillan, my salesperson...
I can't say enough about Kyle McMillan, my salesperson and the McDonald Hyundai dealership! Kyle listened to what I wanted, made himself available and made it the best experience I have ever had. I spent an hour looking and made a decision without any pressure. I returned 2 days later to sign the paperwork and pick up the car. Spencer, the finance manager had all the paperwork ready and answered any questions I had. This took not more than an hour. I should mention that the initial online team also did a great job in getting me to Kyle at the very beginning. I highly recommend Kyle, Spencer and the entire McDonald Hyundai team. Love my 2022 Tucson Hybrid!
Doe Snyder
Sales Consultant
Jul 09, 2022
This dealership was a pleasure to work with and they sold
This dealership was a pleasure to work with and they sold me a new palisade at an excellent price. Doe made the transaction a breeze. This will be a long term relationship. Tom Lipin
Jul 07, 2022
Doe Snyder was great.
Doe Snyder was great. The whole team worked together to make my purchase smooth. Highly rated
Jun 09, 2022
McDonald Hyunadi and Doe Snyder were amazing, not only
McDonald Hyunadi and Doe Snyder were amazing, not only yesterday, but over the past month with all of my phone calls, texts, and emails to Doe. To be clear, I never even met Doe until yesterday. She has been amazing! Everyone else there to assist with the financing and finalization of the purchase was amazing as well. This was the complete opposite of my past 6 plus years of experience (and unfortunately the past month) with Arapahoe Hyundai- I had no idea I could go to another Hyundai, so I wish I would have done that a long time ago. I will definitely be recommending McDonald Hyundai, Doe Snyder and all there to anyone I know needing a new car. With so many changes in the world these past couple of years due to the pandemic, customer service and true professionalism and concern for customers has dramatically declined across so many companies. My experience with Doe, Grant and a couple of others with McDonald Hyundai was not only so pleasantly opposite of that, but so refreshing! Even the emails from you- which I did not have time to respond to previously, so I apologize- after I had communicated with Doe, were different from Arapahoe Hyundai and 4 other Hyundai dealerships I communicated with- was out of the norm. I so appreciate the excellent service and care your team and the entire dealership provided to me. Honestly, Doe had no idea I would even eventually purchase from her; she simply spent the time to educate, truly help me and provide me with options and decisions, never making me feel obligated to come her way. I am happy to provide feedback for your website. As well, you are welcome to use this email statement from me to add to your website if you wish. I really want others to know they need to come to McDonald Hyundai for exceptional service and to work with people who are knowledgeable and truly care. Thank you again so much! You all made this so much easier for me! Kind Regards, Diane B
Feb 28, 2022
Doe and Spencer were so friendly and great to work with.
Doe and Spencer were so friendly and great to work with. No complaints. Derek, however, the sales manager was rude, unprofessional, and extremely disrespectful to me. Because of him I almost walked away from a deal. Not only did he raise his voice at me, because he was clearly frustrated by a HYUNDAI ADVERTISED REBATE, but he walked away from me when I tried to have a conversation with him. He also, in so many words, insulted my intelligence by stating that I am reading the same small print at he is and but unable to comprehend what was being said. Unfortunately, for him, the small print for the rebate did NOT explain why I was “ineligible” for it and actually was very black & white—all I needed to do was prove that I graduated college within the past 2 years and show proof of employment (check & check). Derek tried to argue that I needed to prove my employment was related to my degree but no where on the rebate did it state that. I would 100% NEVER EVER recommend anyone work with him and if it wasn’t for Doe and Spencer I would never recommend anyone to that dealership.
Feb 04, 2022
Doe Snyder at McDonald Hyundai was a complete pleasure to...
Doe Snyder at McDonald Hyundai was a complete pleasure to work with. She was very professional, had great communication, very helpful and really made the car-buying experience fantastic. She got me the car I wanted, exactly to the T. She also took the time to show me all the bells and whistles and how to USE them, before I drove the car off the lot. It was a very seamless process, no haggling, and I walked away with the perfect car for me. Really great customer service all the way around. Thanks Doe!
Gary Clayton
Sales Consultant
Oct 04, 2022
Five Star across the board!
Five Star across the board! My experience with McDonald Hyundai and especially my Sales Consultant, Gary Clayton was superior to any I've had. Gary quoted me the exact price I'd expect to pay and made the sale in minimum time with no time consuming bargaining games or additional fees and expenses added at the last moment. Unlike dealers in Colorado Springs, there wasn't the additional $5000 "Market Adjustment" added to the price at th beginning of the sale. Highly recommended and hope to purchase several more cars from Gary! Thank You!!
Sep 11, 2022
Great service, Fair pricing,friendly, Good communications
Great service, Fair pricing,friendly, Good communications before and after purchase.Financial communications and explanations were easy to understand.salesman spent a lot of time demonstrating all the exciting new components we were unfamiliar with. Thanks for a good experience, McDonald Hyundai!😎
Apr 23, 2022
Great updates after car order was placed.
Great updates after car order was placed. Able to find the car I wanted and called immediately. Gary Clayton was kind, friendly, personal and extremely knowledge! The loan process went smoothly and we're felt we got the best deal in town. Hope the Santa Fe outlives me, but of I need another car, I'll definitely go to Mac Donald Hyundai
Mar 05, 2022
Gary did an amazing job keeping me posted and updated on
Gary did an amazing job keeping me posted and updated on when my car arrived. He was very personable and responsive. Great job.
Jan 27, 2022
Professional, considerate, patient and helpful. Gary...
Professional, considerate, patient and helpful. Gary Clayton helped me find the perfect vehicle for my new needs and at a great price. They're attention to customer service and warranty add-ons are easy to understand and well worth it. Thanks Gary!! For everything - especially for sitting with me for 40 minutes to go over all the bells and whistles of my new car!! I love my new car, feel good about the purchase and can't thank you enough for your patience and ability to help and assist me. Cheers! - Kate
Derek Ballew
Sales Manager
Apr 02, 2022
Brandon West and his team Derek and John, did a great job
Brandon West and his team Derek and John, did a great job on getting the specific car we were searching for. We had built our Hyundai online and reached out to over 50 dealers across the US trying to find the right vehicle. They were very responsive via email, text and calls. Marking up MSRP has been a standard business practice that has been challenging to customers across the US. It is important to understand that they did not markup the price from MSRP and it was worth travel. We saved over $2,000 to include travel cost. We live in Idaho and flew to Colorado for the car we had been searching for. They welcomed us with coffee and water and were quick with the paperwork process. We were in and out in an hour and driving back home to Idaho. Thank you! The Mills Family
Feb 28, 2022
Doe and Spencer were so friendly and great to work with.
Doe and Spencer were so friendly and great to work with. No complaints. Derek, however, the sales manager was rude, unprofessional, and extremely disrespectful to me. Because of him I almost walked away from a deal. Not only did he raise his voice at me, because he was clearly frustrated by a HYUNDAI ADVERTISED REBATE, but he walked away from me when I tried to have a conversation with him. He also, in so many words, insulted my intelligence by stating that I am reading the same small print at he is and but unable to comprehend what was being said. Unfortunately, for him, the small print for the rebate did NOT explain why I was “ineligible” for it and actually was very black & white—all I needed to do was prove that I graduated college within the past 2 years and show proof of employment (check & check). Derek tried to argue that I needed to prove my employment was related to my degree but no where on the rebate did it state that. I would 100% NEVER EVER recommend anyone work with him and if it wasn’t for Doe and Spencer I would never recommend anyone to that dealership.
Feb 25, 2022
I received great service when selling.
I received great service when selling. got a good deal on my trade and a good price on my new vehicle. it was fast, easy and convenient. the follow-up services on tinting and treatments was convenient as well. Good Job. this is my 3 vehicle purchased through McDonald Hyundai and I recommend them to anyone looking for a vehicle.
Jan 08, 2022
Truly atrocious customer service. He would not give us...
Truly atrocious customer service. He would not give us the time of day. When we were looking to lease a car through them, he would not explain why their website said totally different numbers than theirs. AND THEN HE ANGRILY STORMED OFF. We were asking simple questions of why they wouldn’t honor the Hyundai student discount, and they said that Hyundai lies about their student deal so they wouldn’t give us that. Went to another dealership and they doubled the student deal. Don’t know any manager that storms off when dealing with customers who are willing to lease a car through, but their loss and the other Hyundai dealerships gain.
Nov 24, 2021
CUSTOMERS READ - Unfortunately my husband & I did not...
CUSTOMERS READ - Unfortunately my husband & I did not have the best experience working with Allona or with McDonald Hyundai dealership. - Visited the dealership in Sept. worked with Allona. We were interested in leasing a Hyundai Tucson & we were told by Allona that it would arrive around the first week of November. - We provided Allona with 3 CONTACT OPTIONS to get a hold of us. She had my husband's email address, cell number & my cell number. My husband started corresponding with her via email to keep checking on the status & he did have to chase her a couple of times to get a response. Her email responses lacked any form of professionalism. - End of October my husband sent Allona an email to confirm the car arrival date. She responds & claims that she called, left him a voice message to let him know the car was ready. She then informs him that because she did not hear back from him, she sold the car to someone else. Apparently there is a certain window of time they wait to hear back from you before they sell the car to someone else. There obviously was no attempt to call my husband again. She did not call me and she did not email him to let us know the car was available. - My husband did not receive any missed calls or voice messages from her. Given that she had 3 different ways to contact us, when we asked her why she didn't call me or respond to the email thread to let us know the car was ready, she was unable to provide an explanation. However she seemed to have no issues contacting my phone number to let us know she sold the car to another customer. - No explanation provided, did not come across as apologetic and she did absolutely nothing to provide us with a solution. I thought rule number one of customer service is to try to rectify the massive inconvenience. We asked to speak to the manager, his name was Ray. - Ray luckily managed to find us another car but the car arrival date was pushed back 3 times. However, when I asked what was causing the bumping of vehicles in transit his response was 'Ports shipping company or the lack thereof I don't know if you pay attention to what's going on in the news.' Again, not the best customer facing response. However, he managed to find us another car. We greatly appreciated his help. - Car finally arrived on the 22nd of Nov. & we worked with sales manager Derek. Allona emailed us the night before we were picking up the car with our original lease proposal + original VIN number (VIN ended up being incorrect). Her email did not include any greeting nor did she try to apologize in writing. Just here is your lease proposal & the attachment. - Arrived at the dealership, new VIN number and the price went up significantly. I understand that it is a different VIN number but we were not informed in advance that the amount had changed. Again, note that Allona sent us our lease proposal the night before with the price that was originally discussed. We then get slapped with a brand new lease amount with a $215 increase. When I asked Derek to provide some sort of discount or even throw in rubber mats to justify the cost of $195 carpet mats under accessory charges, we were just given more BS and that there was nothing he could do for us. - Considering the massive inconvenience of having our original car sold from underneath us (to this day we still never received an explanation on why this happened), not being able to drive to work, grocery shopping, spent ridiculous amounts of money on car rentals/Ubers and lease amount increased, we left the dealership with a really bad taste in our mouths. - A part of me wishes that I had read the negative reviews on Google about McDonald Hyundai dealership. 'STEALERSHIP' is really the best word to describe our experience. - We worked with Doe to complete the paperwork. Doe was helpful and professional. - Buyer/ Leaser BEWARE and find another dealership. - We will be filing a complaint with Hyundai corporate about this and it is a shame that there was nothing they would do for us to provide a better customer experience.
Ken McMillen
Sales Manager
Jun 16, 2022
Flew in from another state to pick up a Certified
Flew in from another state to pick up a Certified Pre-Owned 2021 Ioniq with 8432 miles. We already own a 2022 Ioniq and loved it so much we wanted a second one. Talking with the sales person Kyle McMillen on the phone, he told us that this vehicle was a retired service loaner. We were picked up at the airport and taken to the dealership to make the purchase. Our sales person was not there so someone else handled the paperwork. No Problem. Were told that the sales person needed to sign off on the paperwork later and they would email me all the documents the next day. Friday. (I had to ask for the paperwork a week later). Upon loading the vehicle for our return home I notice there is a trailer hitch installed. When I inquire about that they say "our mistake, yeah this car is actually a lease return". Red flag for me. Paperwork is done. We are now driving home. Spend the night in Glenwood Springs. Next morning it is lightly snowing and forecast for a bunch of snow. We continue to not get stuck. Driving the car on the open road home we notice that the car is pulling to the right. We have not hit anything or taken it off road or anything of the sort. All smooth roads. After getting home we make contact with the Kyle at the dealership to inform of the pulling to the right. Vehicle needed an alignment. Also there were missing body parts underneath due to the trailer hitch install. He immediately referred us to his brother Kenneth McMillen the sales manager. I shared my concern about the alignment and the issue of a trailer hitch being installed. Kenneth made my point of concern perfectly by stating "there is no way of knowing if anything was towed with the car". Thank you Captain Obvious. Kenneth informs me to take the car to an alignment shop and get an alignment. Then tells me to let him know how he can help. I get the alignment and let him know he can help by covering the $130 cost and sending me the missing factory installed underbody parts. All this to a Certified Pre-Owned vehicle that passed their 173 point inspection. Kenneth informs me the dealership would go out of business by fixing all the pre-owned vehicles and then does not reply back. Paid full asking price of a vehicle that was supposed to be a retired service loaner. Passed their 173 point inspection but still needed an alignment and has missing under body parts and a trailer hitch. I feel that this dealership cannot be trusted. Wanted to warn others to beware. Clearly by living out of state I will never do business with this dealership again but that would be the same for me if I lived around the corner from them. On a side note it has been almost a month and they have still not given me the title. Wonder if there is a problem with that.
Nov 24, 2021
CUSTOMERS READ - Unfortunately my husband & I did not...
CUSTOMERS READ - Unfortunately my husband & I did not have the best experience working with Allona or with McDonald Hyundai dealership. - Visited the dealership in Sept. worked with Allona. We were interested in leasing a Hyundai Tucson & we were told by Allona that it would arrive around the first week of November. - We provided Allona with 3 CONTACT OPTIONS to get a hold of us. She had my husband's email address, cell number & my cell number. My husband started corresponding with her via email to keep checking on the status & he did have to chase her a couple of times to get a response. Her email responses lacked any form of professionalism. - End of October my husband sent Allona an email to confirm the car arrival date. She responds & claims that she called, left him a voice message to let him know the car was ready. She then informs him that because she did not hear back from him, she sold the car to someone else. Apparently there is a certain window of time they wait to hear back from you before they sell the car to someone else. There obviously was no attempt to call my husband again. She did not call me and she did not email him to let us know the car was available. - My husband did not receive any missed calls or voice messages from her. Given that she had 3 different ways to contact us, when we asked her why she didn't call me or respond to the email thread to let us know the car was ready, she was unable to provide an explanation. However she seemed to have no issues contacting my phone number to let us know she sold the car to another customer. - No explanation provided, did not come across as apologetic and she did absolutely nothing to provide us with a solution. I thought rule number one of customer service is to try to rectify the massive inconvenience. We asked to speak to the manager, his name was Ray. - Ray luckily managed to find us another car but the car arrival date was pushed back 3 times. However, when I asked what was causing the bumping of vehicles in transit his response was 'Ports shipping company or the lack thereof I don't know if you pay attention to what's going on in the news.' Again, not the best customer facing response. However, he managed to find us another car. We greatly appreciated his help. - Car finally arrived on the 22nd of Nov. & we worked with sales manager Derek. Allona emailed us the night before we were picking up the car with our original lease proposal + original VIN number (VIN ended up being incorrect). Her email did not include any greeting nor did she try to apologize in writing. Just here is your lease proposal & the attachment. - Arrived at the dealership, new VIN number and the price went up significantly. I understand that it is a different VIN number but we were not informed in advance that the amount had changed. Again, note that Allona sent us our lease proposal the night before with the price that was originally discussed. We then get slapped with a brand new lease amount with a $215 increase. When I asked Derek to provide some sort of discount or even throw in rubber mats to justify the cost of $195 carpet mats under accessory charges, we were just given more BS and that there was nothing he could do for us. - Considering the massive inconvenience of having our original car sold from underneath us (to this day we still never received an explanation on why this happened), not being able to drive to work, grocery shopping, spent ridiculous amounts of money on car rentals/Ubers and lease amount increased, we left the dealership with a really bad taste in our mouths. - A part of me wishes that I had read the negative reviews on Google about McDonald Hyundai dealership. 'STEALERSHIP' is really the best word to describe our experience. - We worked with Doe to complete the paperwork. Doe was helpful and professional. - Buyer/ Leaser BEWARE and find another dealership. - We will be filing a complaint with Hyundai corporate about this and it is a shame that there was nothing they would do for us to provide a better customer experience.
May 24, 2021
Brandon West and Micah Levy was awesome. Great experience...
Brandon West and Micah Levy was awesome. Great experience and I feel I got a good deal. Thanks so much. Great friendly staff. See both of these young men on your next purchase.
Apr 28, 2021
Cindy, Kenny, and John were all very helpful and...
Cindy, Kenny, and John were all very helpful and friendly. I was unsure what to do when deciding to trade in my 2009 Elantra that needed lots of repairs. While my old car was being serviced in the McDonald Hyundai shop, I put in a request online to get the value of my trade-in, and Cindy reached out right away to help. She quickly picked up my car from service and got it appraised, and had me choose some SUVs from the website to look at the next morning. My experience with Cindy and Kenny at the dealership that day was fun, smooth, and easy, and I was able to test drive several vehicles I liked before they found one for me that fit exactly what I was looking for. They arranged the trade-in of my old Elantra, and they even bought me a full tank of gas when I returned on Monday to drop off the old car keys. I love my 2016 Tucson Limited and I would recommend McDonald Hyundai to anyone who is in the market for a new or used car!
Feb 06, 2021
I have been a customer of McDonald Hyundai for 8 years...
I have been a customer of McDonald Hyundai for 8 years and have purchased 2 vehicles from them. Each time, the experience has been exceptional. My most recent purchase was handled by Micah Levy. He was very professional and knowledgeable about the Santa Fe I purchased. There are a lot of electronic functions that he explained very thoroughly and patiently. The attention from the sales people continued even after I drove my new car off the lot. I received several texts from from not only Micah, but Kenny and Derek They congratulated me on my purchase and let me know they were available to assist me in any way if I had any problems or questions. Spenser in the finance dept. was also excellent-going through the paperwork and explaining it thoroughly. All this attention is first class customer service!!
Ray Alderette
General Sales Manager
Jul 09, 2022
This dealership was a pleasure to work with and they sold
This dealership was a pleasure to work with and they sold me a new palisade at an excellent price. Doe made the transaction a breeze. This will be a long term relationship. Tom Lipin
Nov 24, 2021
CUSTOMERS READ - Unfortunately my husband & I did not...
CUSTOMERS READ - Unfortunately my husband & I did not have the best experience working with Allona or with McDonald Hyundai dealership. - Visited the dealership in Sept. worked with Allona. We were interested in leasing a Hyundai Tucson & we were told by Allona that it would arrive around the first week of November. - We provided Allona with 3 CONTACT OPTIONS to get a hold of us. She had my husband's email address, cell number & my cell number. My husband started corresponding with her via email to keep checking on the status & he did have to chase her a couple of times to get a response. Her email responses lacked any form of professionalism. - End of October my husband sent Allona an email to confirm the car arrival date. She responds & claims that she called, left him a voice message to let him know the car was ready. She then informs him that because she did not hear back from him, she sold the car to someone else. Apparently there is a certain window of time they wait to hear back from you before they sell the car to someone else. There obviously was no attempt to call my husband again. She did not call me and she did not email him to let us know the car was available. - My husband did not receive any missed calls or voice messages from her. Given that she had 3 different ways to contact us, when we asked her why she didn't call me or respond to the email thread to let us know the car was ready, she was unable to provide an explanation. However she seemed to have no issues contacting my phone number to let us know she sold the car to another customer. - No explanation provided, did not come across as apologetic and she did absolutely nothing to provide us with a solution. I thought rule number one of customer service is to try to rectify the massive inconvenience. We asked to speak to the manager, his name was Ray. - Ray luckily managed to find us another car but the car arrival date was pushed back 3 times. However, when I asked what was causing the bumping of vehicles in transit his response was 'Ports shipping company or the lack thereof I don't know if you pay attention to what's going on in the news.' Again, not the best customer facing response. However, he managed to find us another car. We greatly appreciated his help. - Car finally arrived on the 22nd of Nov. & we worked with sales manager Derek. Allona emailed us the night before we were picking up the car with our original lease proposal + original VIN number (VIN ended up being incorrect). Her email did not include any greeting nor did she try to apologize in writing. Just here is your lease proposal & the attachment. - Arrived at the dealership, new VIN number and the price went up significantly. I understand that it is a different VIN number but we were not informed in advance that the amount had changed. Again, note that Allona sent us our lease proposal the night before with the price that was originally discussed. We then get slapped with a brand new lease amount with a $215 increase. When I asked Derek to provide some sort of discount or even throw in rubber mats to justify the cost of $195 carpet mats under accessory charges, we were just given more BS and that there was nothing he could do for us. - Considering the massive inconvenience of having our original car sold from underneath us (to this day we still never received an explanation on why this happened), not being able to drive to work, grocery shopping, spent ridiculous amounts of money on car rentals/Ubers and lease amount increased, we left the dealership with a really bad taste in our mouths. - A part of me wishes that I had read the negative reviews on Google about McDonald Hyundai dealership. 'STEALERSHIP' is really the best word to describe our experience. - We worked with Doe to complete the paperwork. Doe was helpful and professional. - Buyer/ Leaser BEWARE and find another dealership. - We will be filing a complaint with Hyundai corporate about this and it is a shame that there was nothing they would do for us to provide a better customer experience.
Apr 16, 2021
I recently purchased a 2021 Santa Fe Calligraphy at...
I recently purchased a 2021 Santa Fe Calligraphy at McDonald Hyundai. This is my third Santa Fe from this dealership over the past 12 years. My salesperson for the 2021 and my previous Santa Fe was Suzanne Dumont. Suzanne is a great person to work with when purchasing a car. She is friendly, knowledgeable, and most of all, extremely accommodating. In her own words, "I want you to be happy with your new car." At no time did I feel any pressure to rush into a deal. Suzanne is committed to her customer's satisfaction. Also, the entire dealership is focused on the customer. This includes sales staff, finance, service, and parts. I have had all my servicing don at McDonald Hyundai. I can confidently recommend McDonald Automotive for all your car needs.
Dec 12, 2020
Awesome fast experience! Did rear arch so I knew what I...
Awesome fast experience! Did rear arch so I knew what I wanted. The whole process took just a little over 1 hour. Everyone was professional and courteous. Micah Levey was my sales person. He was patient and knowledgeable. I recommend this dealership!!!
Nov 30, 2020
McDonald Hyundai was great to work with. Kyle McMillen...
McDonald Hyundai was great to work with. Kyle McMillen was also helpful on making a great deal and a seamless process. Highly recommend Kyle McMillen
Payton Ballew
Sales Consultant
Sep 14, 2022
My boyfriend and I had a great experience buying our
My boyfriend and I had a great experience buying our Tucson from Peyton. He made sure to keep us in the loop on incoming inventory so we were able to get the model and color we wanted. We loved that they did not charge a dealer markup like we were seeing from other dealerships. Peyton and John Francis made both the purchasing and financing quick and easy. Highly recommend McDonald Hyundai.
Sep 05, 2022
Payton was extremely knowledgeable about the Hyundai
Payton was extremely knowledgeable about the Hyundai vehicles, specifically the 2023 Palisade that we were interested in. He was super patient and walked us through all of the vehicle settings and customizations. We love our new Palisade and really enjoyed our experience at McDonald Hyundai.
Apr 23, 2022
Great updates after car order was placed.
Great updates after car order was placed. Able to find the car I wanted and called immediately. Gary Clayton was kind, friendly, personal and extremely knowledge! The loan process went smoothly and we're felt we got the best deal in town. Hope the Santa Fe outlives me, but of I need another car, I'll definitely go to Mac Donald Hyundai
Feb 25, 2022
I received great service when selling.
I received great service when selling. got a good deal on my trade and a good price on my new vehicle. it was fast, easy and convenient. the follow-up services on tinting and treatments was convenient as well. Good Job. this is my 3 vehicle purchased through McDonald Hyundai and I recommend them to anyone looking for a vehicle.
Jan 20, 2022
We had a great experience purchasing our 2022 Tucson! We...
We had a great experience purchasing our 2022 Tucson! We absolutely love it! We had an awesome salesman who answered all of our questions with ease.
Allona Lucero
Sales Consultant
Sep 28, 2022
Allona Lucero was so great to work with.
Allona Lucero was so great to work with. I started with her several months ago and after realizing the car I wanted wouldn't be available for 18 months we worked together to find something that would. Ended up getting a 2022 Hybrid Tucson for MSR vs. other dealerships that were adding thousands onto the price tag. She was on it!
Jul 03, 2022
My original salesman texted me at the beginning of April
My original salesman texted me at the beginning of April with news of that the dealership would be getting 2 Elantra Hev around June 7th. They've been holding the car for me that long. Salesman left and Allona took over! She not only texted me but called me as well to give me updates on my car. Car arrived early (May) so made arrangements to come out here (live in a different state) to pick up my car. Went to pick up my car and unfortunately Hyundai had recalled a few of their vehicles due to the seat belt pretensioners. Not the dealers fault. Allona kept in touch with me and contacted me right away when Hyundai had a fix. I was on Amtrak heading home. One week later I was back on the train to Colorado to pick up my car! I finally met with Allona on June 27th to complete all the paperwork. Dealership was fantastic. Did not have to give them a down-payment. They sold the car at MSRP. I would certainly buy another car from Allona!
Nov 24, 2021
CUSTOMERS READ - Unfortunately my husband & I did not...
CUSTOMERS READ - Unfortunately my husband & I did not have the best experience working with Allona or with McDonald Hyundai dealership. - Visited the dealership in Sept. worked with Allona. We were interested in leasing a Hyundai Tucson & we were told by Allona that it would arrive around the first week of November. - We provided Allona with 3 CONTACT OPTIONS to get a hold of us. She had my husband's email address, cell number & my cell number. My husband started corresponding with her via email to keep checking on the status & he did have to chase her a couple of times to get a response. Her email responses lacked any form of professionalism. - End of October my husband sent Allona an email to confirm the car arrival date. She responds & claims that she called, left him a voice message to let him know the car was ready. She then informs him that because she did not hear back from him, she sold the car to someone else. Apparently there is a certain window of time they wait to hear back from you before they sell the car to someone else. There obviously was no attempt to call my husband again. She did not call me and she did not email him to let us know the car was available. - My husband did not receive any missed calls or voice messages from her. Given that she had 3 different ways to contact us, when we asked her why she didn't call me or respond to the email thread to let us know the car was ready, she was unable to provide an explanation. However she seemed to have no issues contacting my phone number to let us know she sold the car to another customer. - No explanation provided, did not come across as apologetic and she did absolutely nothing to provide us with a solution. I thought rule number one of customer service is to try to rectify the massive inconvenience. We asked to speak to the manager, his name was Ray. - Ray luckily managed to find us another car but the car arrival date was pushed back 3 times. However, when I asked what was causing the bumping of vehicles in transit his response was 'Ports shipping company or the lack thereof I don't know if you pay attention to what's going on in the news.' Again, not the best customer facing response. However, he managed to find us another car. We greatly appreciated his help. - Car finally arrived on the 22nd of Nov. & we worked with sales manager Derek. Allona emailed us the night before we were picking up the car with our original lease proposal + original VIN number (VIN ended up being incorrect). Her email did not include any greeting nor did she try to apologize in writing. Just here is your lease proposal & the attachment. - Arrived at the dealership, new VIN number and the price went up significantly. I understand that it is a different VIN number but we were not informed in advance that the amount had changed. Again, note that Allona sent us our lease proposal the night before with the price that was originally discussed. We then get slapped with a brand new lease amount with a $215 increase. When I asked Derek to provide some sort of discount or even throw in rubber mats to justify the cost of $195 carpet mats under accessory charges, we were just given more BS and that there was nothing he could do for us. - Considering the massive inconvenience of having our original car sold from underneath us (to this day we still never received an explanation on why this happened), not being able to drive to work, grocery shopping, spent ridiculous amounts of money on car rentals/Ubers and lease amount increased, we left the dealership with a really bad taste in our mouths. - A part of me wishes that I had read the negative reviews on Google about McDonald Hyundai dealership. 'STEALERSHIP' is really the best word to describe our experience. - We worked with Doe to complete the paperwork. Doe was helpful and professional. - Buyer/ Leaser BEWARE and find another dealership. - We will be filing a complaint with Hyundai corporate about this and it is a shame that there was nothing they would do for us to provide a better customer experience.
Apr 21, 2021
This dealership was very efficient and friendly. They put...
This dealership was very efficient and friendly. They put up with a bunch of questions and negotiated a little bit; overall, I got a good deal and was happy with all of the people who helped me. I really got what I came in for and I knew what I wanted to pay and they made it work.
Jan 07, 2021
Very helpful and professional service. Sales lady was...
Very helpful and professional service. Sales lady was very helpful and patient with us. Thank you for helping us out. Thank you for you patience
Jay Centeno
Service Advisor
Aug 01, 2022
Beyond dissatisfied.
Beyond dissatisfied. They gave me an estimate to make my sunroof operable and after two weeks of them working on my car it turned out to be double the price. I asked them to just put it back how I brought it in. Three weeks later I paid $2,000 to pick it up. Half the sunroof railing system was missing (they accidentally threw it in the trash) and the glass was fastened by two screws (manager said it’s they best they can do). Unsafe to drive. The manager and his manager agreed it wasn’t fit to drive but they have not done a thing to correct their mishandling of my car. Lots of lip service but not a thing to show for it. I duct taped the glass and drove home slowly on the back roads. My boyfriend, who is not a certified mechanic, fixed it for me that same day. Other problems when I received my car: My back up camera didn’t work; both overhead light consoles not it place, busted passenger storage console; missing “buttons” to hold interior in place; grease marks throughout interior. I am so disappointed that anyone would think this is acceptable… and they charged me $2,000! The owner, Bruce, tried to sell me insurance. When I told him my experience he deferred the problem back to the managers I was already working with.
Jul 09, 2022
This dealership was a pleasure to work with and they sold
This dealership was a pleasure to work with and they sold me a new palisade at an excellent price. Doe made the transaction a breeze. This will be a long term relationship. Tom Lipin
Apr 16, 2022
Two days ago we traded in our old car and bought a new
Two days ago we traded in our old car and bought a new electric vehicle. All thanks to McDonald Hyundai ‘s great specialists, especially: sales consultant Micah Levy, finance specialist Spencer Armijo, service specialist Jay Centeno and parts specialist Shay Pratt! Micah got me interested over the phone to come to dealership and check out the car, as well as helped to manage the purchase and answered a ton of questions. Jay helped my wife and I to make our final decision about the old car that was in service department at that moment and also answered a lot of questions. Spencer provided us with great warranty options and excellent courteous customer service. Shay is very knowledgeable on subject of tires; helped us to make the correct decisions for now and for the next winter season. We had more people assisting us during those few days, but we believe that Micah Levy, Jay Centeno, Spencer Armijo and Shay Pratt deserve a very special thanks from us and a good reward from McDonald Hyundai for the work and care they provided for us during those few days! Thank you all!
Mar 30, 2022
Very dissatisfied with the service provided.
Very dissatisfied with the service provided. Did not fix my issue and used very time consuming and outdated method of reviewing the problem. Also said that my car was so out of alignment that it wasn't safe to drive. They aligned the car a month earlier and now wanted $400 to do it again. Find another place for service.
Daniele Valeriani
Service Advisor
Oct 04, 2022
Hands down, WORST customer service I have ever received.
Hands down, WORST customer service I have ever received. Immediately request another advisor if he is assigned to you. He is absolutely impossible to reach, doesn’t listen to voicemail, does not respond to email and has zero interest in taking care of his customers. My 2016 Tucson was at the dealership for 3 MONTHS - he initially screwed up the pre-authorization claim, didn’t turn in the correct paperwork, and then made excuses, ignored my calls and those from my advocate at Hyundai corporate - I would go WEEKS without a response. I don’t know how McDonald can keep someone this horrible at their job on the payroll.
Apr 28, 2022
At this time we have a Sante Fe in the service for 2
At this time we have a Sante Fe in the service for 2 weeks. No response from the service group nor idea when we will get the car back. My advice is go somewhere else.
Apr 16, 2022
Two days ago we traded in our old car and bought a new
Two days ago we traded in our old car and bought a new electric vehicle. All thanks to McDonald Hyundai ‘s great specialists, especially: sales consultant Micah Levy, finance specialist Spencer Armijo, service specialist Jay Centeno and parts specialist Shay Pratt! Micah got me interested over the phone to come to dealership and check out the car, as well as helped to manage the purchase and answered a ton of questions. Jay helped my wife and I to make our final decision about the old car that was in service department at that moment and also answered a lot of questions. Spencer provided us with great warranty options and excellent courteous customer service. Shay is very knowledgeable on subject of tires; helped us to make the correct decisions for now and for the next winter season. We had more people assisting us during those few days, but we believe that Micah Levy, Jay Centeno, Spencer Armijo and Shay Pratt deserve a very special thanks from us and a good reward from McDonald Hyundai for the work and care they provided for us during those few days! Thank you all!
Mar 08, 2022
I wish I could give this place zero stars!
I wish I could give this place zero stars! I took our 2015 Santa Fe in last November with a rattling sound on startup that after extensive Googling I thought was a timing chain tensioner. They had it SIX WEEKS before they decided I needed an "oil system flush" for 563 bucks! Well not only did that do ZERO to fix the problem, but to add damage to the experience these incompetent CLOWNS failed to lock our car and it got stripped of most everything inside! No break-in damage at all, they just didn't bother to lock it. They also sent me on a bit of an exhaustive wild goose chase gathering oil change papers on the STUPID assumption Hyundai would refuse servicing under warranty without it. Well Arapahoe Hyundai had NO problem with Hyundai, in a short 3 days they replaced what I KNEW was the problem in the 1st place and the engine is perfect again!!! You would absolutely have to have your head examined to go to McDonald Hyundai for ANY service, they're incompetent, they're careless, and they are hopelessly slow! You nailed me once but you'll never get me again!
Dave Kuczek
Sales Consultant
Mar 15, 2022
I recently purchased a Palisade from McDonald Hyundai.
I recently purchased a Palisade from McDonald Hyundai. David Kuczek was incredible. Because of the supply issues, I had to put a deposit down on the car and wait 6 weeks for arrival. David was very responsive with my questions and went above and beyond with constant updates on the status of the delivery. The Palisade is perfect for my family. And I thank David for making the process so enjoyable and low stress!
Mar 14, 2022
I recently purchased a Hyundai Palisade from McDonald
I recently purchased a Hyundai Palisade from McDonald Hyundai and worked with David Kuczek. He was wonderful and always went above and beyond to answer my hundreds of questions. He was diligent and timely and would even respond to me on his days off. Thanks to him for helping me get the vehicle I needed, when I needed it - with no games, no hassling and no pushing. He was upfront and friendly and was just great to work with. My husband is also a hard sell when it comes to sales people, but he really enjoyed working with David too. We both love the vehicle and it's been perfect for our family. Again, thanks to David for all the help and for making it an easy, seamless process.
Jan 31, 2022
I worked with David Kuczek on 1/6/22. I had to purchase...
I worked with David Kuczek on 1/6/22. I had to purchase a replacement vehicle with an insurance payout after my previous car was stolen and subsequently totaled. He was very easy to work with! Very friendly, personable and not "pushy" at all. He made the process (that had been hard due to the nature of the reason for purchase) very easy and actually pleasant. The finance people were also very easy and pleasant to work with. The dealership went above and beyond in getting this "new" car ready for me. I would highly recommend David and McDonald Hyundai!
Alex Angels
Sales Consultant
Sep 23, 2022
Great experience buying a new vehicle.
Great experience buying a new vehicle. The buying process went smooth. I would work with them again.
Aug 05, 2022
Easy process, bought at MSRP, great staff, short wait,
Easy process, bought at MSRP, great staff, short wait, ask for Alex if you’re looking to purchase a new vehicle (fast turnaround on my Ioniq 5)
Haley Ballew
Sales Consultant
Sep 23, 2022
Stopped to see if there were any used SUVs with the
Stopped to see if there were any used SUVs with the Calligraphy trim - but the beauty, style and value of the 2023 Sante Fe Calligraphy was too good to pass up. Haley (Ballew) was knowledgeable and fun - no high pressure - she listened and validated my train of thought and sold a new car that day! Super happy with the transaction from start to finish and super happy with my new car. GREAT GAS MILEAGE - DON'T PASS UP THE TURBO - SMOOTH RIDE - GORGEOUS LUXE INTERIOR - MORE BELLS AND WHISTLES THAN I KNOW HOW TO USE
Aug 22, 2022
Haley was a very helpful person and vERY Professional.
Haley was a very helpful person and vERY Professional.My Daughter purchased a Vehicle from Her and Haley was so good I had to Buy One to A Big Thumbs Up to Haley
Vincent Heu
Sales Consultant
Sep 30, 2022
This may be the easiest vehicle transaction I have ever
This may be the easiest vehicle transaction I have ever made. They did exactly what they said. Vinny was a very polite and knowledgeable salesperson. Very pleased
Sep 10, 2022
Amazing place.
Amazing place. Vinny was the best! Knowledgeable and got me in and out very efficiently. Amazing customer service, and great attitude. The car is amazing, I would definitely recommend to friends and family! Especially to Vinny.
Shay Pratt
Parts Manager
Jul 09, 2022
This dealership was a pleasure to work with and they sold
This dealership was a pleasure to work with and they sold me a new palisade at an excellent price. Doe made the transaction a breeze. This will be a long term relationship. Tom Lipin
Apr 16, 2022
Two days ago we traded in our old car and bought a new
Two days ago we traded in our old car and bought a new electric vehicle. All thanks to McDonald Hyundai ‘s great specialists, especially: sales consultant Micah Levy, finance specialist Spencer Armijo, service specialist Jay Centeno and parts specialist Shay Pratt! Micah got me interested over the phone to come to dealership and check out the car, as well as helped to manage the purchase and answered a ton of questions. Jay helped my wife and I to make our final decision about the old car that was in service department at that moment and also answered a lot of questions. Spencer provided us with great warranty options and excellent courteous customer service. Shay is very knowledgeable on subject of tires; helped us to make the correct decisions for now and for the next winter season. We had more people assisting us during those few days, but we believe that Micah Levy, Jay Centeno, Spencer Armijo and Shay Pratt deserve a very special thanks from us and a good reward from McDonald Hyundai for the work and care they provided for us during those few days! Thank you all!
Keith Florian
Service Manager
Apr 16, 2022
Two days ago we traded in our old car and bought a new
Two days ago we traded in our old car and bought a new electric vehicle. All thanks to McDonald Hyundai ‘s great specialists, especially: sales consultant Micah Levy, finance specialist Spencer Armijo, service specialist Jay Centeno and parts specialist Shay Pratt! Micah got me interested over the phone to come to dealership and check out the car, as well as helped to manage the purchase and answered a ton of questions. Jay helped my wife and I to make our final decision about the old car that was in service department at that moment and also answered a lot of questions. Spencer provided us with great warranty options and excellent courteous customer service. Shay is very knowledgeable on subject of tires; helped us to make the correct decisions for now and for the next winter season. We had more people assisting us during those few days, but we believe that Micah Levy, Jay Centeno, Spencer Armijo and Shay Pratt deserve a very special thanks from us and a good reward from McDonald Hyundai for the work and care they provided for us during those few days! Thank you all!
Paul Kennedy
Service Advisor
Apr 16, 2022
Two days ago we traded in our old car and bought a new
Two days ago we traded in our old car and bought a new electric vehicle. All thanks to McDonald Hyundai ‘s great specialists, especially: sales consultant Micah Levy, finance specialist Spencer Armijo, service specialist Jay Centeno and parts specialist Shay Pratt! Micah got me interested over the phone to come to dealership and check out the car, as well as helped to manage the purchase and answered a ton of questions. Jay helped my wife and I to make our final decision about the old car that was in service department at that moment and also answered a lot of questions. Spencer provided us with great warranty options and excellent courteous customer service. Shay is very knowledgeable on subject of tires; helped us to make the correct decisions for now and for the next winter season. We had more people assisting us during those few days, but we believe that Micah Levy, Jay Centeno, Spencer Armijo and Shay Pratt deserve a very special thanks from us and a good reward from McDonald Hyundai for the work and care they provided for us during those few days! Thank you all!
AJ Randazzo
Service Advisor
Apr 16, 2022
Two days ago we traded in our old car and bought a new
Two days ago we traded in our old car and bought a new electric vehicle. All thanks to McDonald Hyundai ‘s great specialists, especially: sales consultant Micah Levy, finance specialist Spencer Armijo, service specialist Jay Centeno and parts specialist Shay Pratt! Micah got me interested over the phone to come to dealership and check out the car, as well as helped to manage the purchase and answered a ton of questions. Jay helped my wife and I to make our final decision about the old car that was in service department at that moment and also answered a lot of questions. Spencer provided us with great warranty options and excellent courteous customer service. Shay is very knowledgeable on subject of tires; helped us to make the correct decisions for now and for the next winter season. We had more people assisting us during those few days, but we believe that Micah Levy, Jay Centeno, Spencer Armijo and Shay Pratt deserve a very special thanks from us and a good reward from McDonald Hyundai for the work and care they provided for us during those few days! Thank you all!